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Compassionate Staff

The staff at the Maryland SPCA strives to reflect our mission of helping pets and people. We do this through a work environment that is:

  • Professional
  • Positive
  • Knowledgeable
  • Safety Conscious
  • Dependable
  • Supportive
  • Compassionate
  • Trustworthy
  • Patient
  • Alert and Attentive

We treat animals kindly and compassionately at all times. We serve the public in a prompt and friendly manner and we treat every co-worker with respect and value working as a team. Most importantly, we enjoy the fact that we are doing something important that makes a difference.

To Apply for an Open Position:

The Maryland SPCA is located on Falls Road in Baltimore. Please forward your completed employment application and resume to Deidre Carroll, Director of Human Resources, ([email protected]) along with a cover letter describing why you are a good fit for this position. Incomplete submissions will not be considered. No phone calls please.

Animal Care Manager

Full Time

Position Summary: The Animal Care Manager’s primary function is to manage the Animal Care team of approximately 15 staff (50% are fulltime) and ensures our continued reputation for excellent animal care, disease management and customer service. Collaborates with other operations managers and fosters interdepartmental planning and communication between all teams in order to ensure the organization runs efficiently and effectively.

Digital Specialist

Full Time

Position Summary: Maryland SPCA’s digital specialist will be responsible for content oversight, implementation, and daily management of the organization’s social media initiatives and digital marketing, including the website. This will involve gathering pet stories, recording and editing videos, and taking photos for social media as well as public relations, marketing, and fundraising purposes. Additionally, the digital specialist will track and report on MD SPCA social media engagement activity and trends for strategic planning purposes; research internet trends; follow internet best practices; and actively participate in developing and shaping new ideas. The position reports to the director of marketing and communications.

Wellness Clinic Veterinary Customer Service Representative

Full Time

Position Summary: Veterinary Customer Service Representatives (VCSRs) provide the first and last impression of each client’s visit to our hospital. VCSRs are responsible for client care and communication, providing excellent client service at all times. VCSRs perform clerical duties related to veterinary care and treatment, process invoices and payments, direct incoming phone calls, and provide miscellaneous support to the veterinary team (veterinarians and technicians).

Admissions Coordinator

Part Time

Position Summary: The Admissions Department is responsible for counseling dog and cat owners looking to rehome their pets or for owner-requested euthanasia. Admissions Coordinators counsel pet owners by phone, email, and in person to help resolve problems, provide re-homing resources, and determine fitness for the shelter adoption program in accordance with our lifesaving mission.  When pets are brought to the Maryland SPCA for adoption, it is the Admissions Coordinator’s role to accurately collect and report information on the animals entering the shelter. On-the-job training in animal behavior and handling will be provided, but some experience with dogs and cats is required.

Admissions Coordinator

Full Time

Position Summary: The Admissions Department is responsible for counseling dog and cat owners looking to rehome their pets or for owner-requested euthanasia. Admissions Coordinators counsel pet owners by phone, email, and in person to help resolve problems, provide re-homing resources, and determine fitness for the shelter adoption program in accordance with our lifesaving mission. When pets are brought to the Maryland SPCA for adoption, it is the Admissions Coordinator’s role to accurately collect and report information on the animals entering the shelter. On-the-job training in animal behavior and handling will be provided, but some experience with dogs and cats is required.

Veterinary Services Representative & Exam Assistant

Part Time

Position Summary: This position is responsible for accurately entering medical information in each animal’s ShelterBuddy record and managing the files to move them through the shelter processes. This position requires strong organization, attention to detail, typing skill, and knowledge of ShelterBuddy and/or willingness to lean quickly. Additional responsibilities include assisting Exam’s Technicians and Veterinarians with medical patient’s care, cleaning, and basic restraint as needed. Employee will also be expected to assist staff and the public with handling animals, and keep the non-administrative areas of the shelter clean.

Exam Room Veterinary Assistant

Part Time

Position Summary: The Exam Room Veterinary Assistant is responsible for assisting the Exam Technicians and Veterinarians to ensure all animals in the MD SPCA’s care receive swift and appropriate medical attention. This person performs work related to the daily medical care of the animals housed at the shelter, working along with positions charged with the daily care of animals, help with smooth running of the shelter’s animal medical program and daily maintenance of the shelter, and performs related work as required. Employee will also be expected to assist staff and the public with handling animals, and keeping the non-administrative areas of the shelter clean. 

Chief of Shelter Medicine

Full Time

Position Summary: The Chief of Shelter Medicine is a lead veterinarian and is responsible for establishing and maintaining the Maryland SPCA’s veterinary standards of care for all shelter pets as well as the public, high-volume Spay/Neuter Clinic. This is a hands-on position that requires a highly motivated, clinically skilled and compassionate veterinarian who can lead a highly skilled team with well thought out, research-based shelter medicine protocols, foster communication and cooperation among departments, and create a positive, motivating work environment.  

Animal Care Technician

Part Time

Position Summary: The main purpose of this position is to provide quality care for the animals, maintain the cleanliness of the shelter facility, and to serve the public in a professional, expedient, and courteous manner.

Veterinary Services Representative & Exam Assistant

Part Time

Position Summary:  This position is responsible for accurately entering medical information in each animal’s ShelterBuddy record and managing the files to move them through the shelter processes. This position requires strong organization, attention to detail, typing skill, and knowledge of ShelterBuddy and/or willingness to lean quickly. Additional responsibilities include assisting Exam’s Technicians and Veterinarians with medical patient’s care, cleaning, and basic restraint as needed. Employee will also be expected to assist staff and the public with handling animals, and keep the non-administrative areas of the shelter clean. This is a 24-hour, 3 days a week position. 

posted: September 17, 2019

Veterinarian (Spay Neuter Clinic & Exam Room)

Part Time

Position Summary: The Spay Neuter/ Exam Room Veterinarian position is designed to build upon the Maryland SPCA’s strong spay neuter & medical care programs.  The SN/Exam Veterinarian is responsible for the medical and surgical care of shelter pets and client owned patients. The SN/Exam Veterinarian works in the following areas: MD SPCA Spay Neuter Clinic and the MD SPCA Animal Shelter.

posted: August 20, 2019