The Development Coordinator will be responsible for accurate and timely entry of gifts, address changes, and other biographical information into Raiser’s Edge. Other responsibilities include merging and printing letters, sorting incoming mail, greeting visitors to the Headquarters House, staffing special events and answering phone calls. The Development Coordinator will oversee the online giving for our Faithful Friends Program, our @Pay Program and our Auto Donation Program. The position will require occasional evening and weekend work.
Essential Duties and Responsibilities:
Provides administrative support to the MD SPCA Development staff involved with special events and individual, corporate, and foundation fundraising.
Answers the main telephone number, greets and directs visitors and deliveries, places orders, receives and distributes supplies, and maintains functionality of printers.
Prepares correspondence and mailings, particularly large volumes of invitations and solicitation letters and packets.
Maintains donor files (including hard copy when needed and electronic) and inventory of printed materials.
Enters gifts, address changes and biographical information into Raiser’s Edge for Development.
Researches missing or incomplete address information for donors and identifies/merges duplicate records in database.
Manages online giving portals for all programs including @Pay, Faithful Friends, and Auto Donation Programs.
Creates merge files for donor acknowledgements and memorial/tribute notifications.
Adheres to consistent processing guidelines to ensure timely/quality entry of gifts and biographical data.
Coordinates with the Donor & Database Manager and development team regarding designation of gifts to proper funds, appeals, campaigns and any other pertinent codes.
Attends events as needed, including evenings and weekends, performing such tasks as event registration, set-up, clean-up and assisting other Development staff as needed.
Sorts and distributes Maryland SPCA mail daily, sends out daily gift log, checks obituary section to update database on a weekly basis.
Sends donor lists to True Sense to send thank you $249 and below.
Ensures all gifts recorded in Raiser’s Edge.
Counts the checks and runs tape, gives envelop to Donor & Database Manager.
Accurately monitors and adheres to donor gift entries, migrates donors, and assists Donor & Database Manager with other duties.
Two years of college or clerical training beyond high school required. College degree preferred.
High degree of skill, competence, self-confidence and confidentiality.
Preference to candidates with Raiser’s Edge and previous Development experience or data base experience.
Computer skills in Microsoft Word and Excel, including experience performing mail merges using Microsoft Office.
Critical thinking skills to enable appropriate responses to telephone and personal encounters.
Committed to and enthusiastic about the mission, programs and services of the Maryland SPCA.
Frequent sitting, with some standing, walking, bending and reaching
Use of computer keyboard and telephone
Event support work requires some lifting and physical activity
Work is performed in an office setting
Infrequent exposure to animals
Occasional exposure to high noise when in kennel area
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