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Essential Duties and Responsibilities:

•          Do thorough daily cleaning, as assigned, each morning before kennel opens to the public

•          Mix and use cleaning chemicals as directed to reduce disease transmission

•          Maintain food and water supply for animals

•          Scoop and mop dog runs throughout the day, scoop cat litter boxes, maintain clean food/water bowls, clean up spilled food on floors, etc.

•          Provide customer assistance and be available to answer questions from the public concerning animals in the facility

•          Introduce animals to visitors if requested in get-acquainted room or outside if appropriate

•          Maintain daily feeding/observation charts

•          Replenish supplies

•          Provide animals with enrichment

•          Operate laundry and dishwashing equipment

•          Observe animals, document and route health and behavior concerns to the appropriate department

•          Check and maintain dog fun run areas (setting hose, cleaning, dumping or filling pools in summer, etc.)

•          Be kind to the animals and show consideration in order to reduce animal stress

•          Follow all safety guidelines, including PPEs to ensure a safe environment

•          Assist other staff with their assignments

•          Help train new staff and volunteers

•          Perform other duties as assigned, which may include but are not limited to:

•          Assist in exam room if trained and approved

•          Perform euthanasia, if trained and certified

•          Perform dog and cat behavior assessments if trained and needed


•          High school diploma or GED

•          Interest in animal welfare

•          Reliable and detailed oriented

•          Demonstrated initiative and good judgment

•          Basic animal handling experience with knowledge of canine and feline behavior

•          Familiarity with animal restraint techniques and medical terminology

•          Ability to handle animals of various sizes and activity levels safely, compassionately and effectively

•          Excellent customer service skills, with ability to interact patiently and tactfully with a diverse customer base

•          Experience in the use of positive reinforcement methods, including appropriate use of food and humane products

•          Ability to accept decisions about animal placement into program or humane euthanasia

•          Committed to and enthusiastic about the mission, programs and services of the Maryland SPCA

Physical Demands:

•          Ability to lift and/or carry up to 50 pounds

•          Standing and walking 8 or more hours per day with frequent bending, kneeling, stooping and reaching

Working Conditions:

•          Work is performed in a shelter setting

•          Exposure to disinfecting solutions when cleaning, exposure to unpleasant odors and high noise levels when in kennel area

•          Exposure to various weather conditions when working outdoors

•          Potential exposure to zoonotic diseases, sharp objects, hazardous chemicals, dangerous and fractious animals

•          Technician is regularly exposed to animals, animal waste, high noise and potentially hazardous conditions, including the risk of animal bites

Schedule:  To be determined